Emergency Room Services

Emergency Care

Don’t wait! We are ready to safely treat you.

Your health is our priority, and we’re taking all necessary precautions. Patients who have delayed emergency care due to the fear of exposure to COVID-19 have seen easily treatable conditions become life-threatening.

Additional measures are in place to guarantee your safety and health:

• Mandatory masking
• Daily staff monitoring
• Elevated cleaning protocols
• Dedicated staff to triage patients
• Separate non-COVID-19 patient area

Full-Service Emergency Care for the Entire Community

When you need care fast, turn to West Suburban Medical Center. We provide emergency services 24 hours a day, seven days a week, and serve more than 60,000 people each year. Offering care for all ages, our Emergency Department offers focused, compassionate emergency care to our community.

About Our Team

The emergency department is staffed by caring experts — doctors and nurses who specialize in treating patients with a wide range of conditions. The emergency department doctors are board certified in emergency medicine and the nurses are specially trained in Advanced Cardiac Life Support and Pediatric Advanced Life Support. We’re also designated as an Emergency Department Approved for Pediatrics (EDAP) by the State of Illinois, meaning that we’re able to provide advanced emergency care to the youngest patients.

Primary Stroke Center

West Suburban Medical Center has achieved Primary Stroke Center certification. Offered in collaboration with the American Heart Association/American Stroke Association, achieving Primary Stroke Center (PSC) Certification means we’re making exceptional efforts to foster better outcomes. It’s a signal to our community the quality of care we provide meets the unique and specialized needs of stroke patients.

Accredited Chest Pain Center

West Suburban Medical Center is an accredited Chest Pain Center by the American College of Cardiology Accreditation Services. If you or a loved one has been diagnosed with a heart condition, such as high blood pressure, coronary heart disease, angina, or atherosclerosis, getting quality care from an accredited hospital close to home is essential to your ongoing heart health.

2020 Get with the Guidelines® Gold Plus Award

West Suburban Medical Center has received the American Heart Association/American Stroke Association’s Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award. The award recognizes the hospital’s commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence.

2020 Mission: Lifeline® NSTEMI Quality Achievement Award

West Suburban Medical Center has received the Mission: Lifeline® NSTEMI Silver Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association for the treatment of patients who suffer heart attacks.

Accredited Geriatric Emergency Department

West Suburban Medical Center has achieved Level Three Geriatric Emergency Department Accreditation from the American College of Emergency Physicians. Our long-term dedication to providing safe, high-quality health care to older adults demonstrates:

• Improved patient outcomes for seniors
• Standardized approaches to geriatric care
• Optimal care transitions from the ED to other settings
• Improved ED throughput
• Support for geriatric-focused quality improvement

Don’t have a life-threatening emergency, but need to see a doctor today?

As you know, the emergency department does not serve patients on a first-come, first-served basis. Our specially trained physicians and nurses always tend to the potentially life-threatening emergencies first. That is why sometimes patients with non-life-threatening conditions end up waiting longer for their care.

We encourage patients with non-life-threatening conditions to schedule an appointment with one of our highly experienced primary care physicians by calling 708-763-6518 or visit the PCC Walk-In Clinic located inside of West Suburban Medical Center at 1 Erie Court, Oak Park, IL.  No appointment is necessary. For information about PCC Wellness, please call (708) 406-3929.