Under new leadership, West Suburban Medical Center at White Rock offers an expanded set of services catering to your needs. Browse our list of Patient Portal services to learn more about our care.
The patient portal is an online health management tool that uses proven, credible and widely-embraced technology to provide patients secure access to and ownership of their personal health information.
Only inpatients can sign up for the patient portal in person at this time. Online self-registration for all patients is being developed.
Patients can manage their health online using the patient portal to:
• Access inpatient health records, including procedures, immunizations, medications and allergies
• Download health information to share with other physicians
• View most lab results
You can enroll during hospital admission or request an account in-person by providing a valid email address to our patient access staff. Soon after, you will receive an email with instructions to activate your account.
You may call our support line at: 214.324.6100. Customer service representatives are available seven days a week.
Lab results will be posted to the patient portal 24 hours after results are entered into your electronic health record.
Yes. The federal government has established standards and other criteria for all data that is captured electronically.
What are the rights and responsibilities of the patients.
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