Patient Reviews and Success Stories

Every day, people from all walks of life enter the doors of West Suburban Medical Center. Some are visiting friends and loved ones. Others are receiving treatment themselves. While the reasons for these visits may vary, there is one thing every person experiences — the concerted care delivered by our team of devoted caregivers. Read about our stories below or share your own.

Conrad’s Rehab Story

Conrad’s Rehab Story A New Approach to Patient Rehabilitation On a mild July afternoon, Conrad Burrage smiles with excitement as he waters the boxed off bean plants in the West Suburban Medical Center courtyard. As he carefully tends to the plants, his occupational therapists, Nina and Megan, give him gentle direction about keeping his grasp […]
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Cynthia’s Surgery Story

With the help of the robotic surgery system, Cynthia’s single incision surgery left no visible scar.


James’ Colonoscopy Story

James’ timely colonoscopy allows for a lifetime of selfies.

Jessica’s Robotic Surgery Story

Using robotic surgery, our surgeons removed Jessica’s gallbladder with precision, accuracy and minimal scarring.


Juan at rodeo party

Juan’s Emergency Department Story

Most people wouldn’t think of an emergency department as a second home, but for one special needs individual, that’s exactly what West Suburban Medical Center’s ED became, thanks to the amazing love and support of many West Sub ED nurses, technicians and doctors.


Kathy after weight-loss surgery

Kathy’s Bariatric Story

As a busy human resources professional, Kathy Baisi understands the importance of getting recognized and rewarded for hard work. While she had always exhibited confidence throughout her career, Kathy felt “judged” by others concerning her weight.  “My excess weight made me feel like I had limited opportunities. I felt like I was being held back because of other people’s perceptions of me,” Kathy explained.


Keisha’s Emergency Story

Rarely does a trip to the emergency department bring tears of laughter and joyful hugs. But that’s what happened when Keisha was rushed to West Suburban Medical Center emergency department.


Michael’s Emergency Story

“West Sub was not on my radar at all,” says Michael Fine, 54, a resident of Oak Park. “I mean, I knew it was here and have passed it many times but to come here as a patient? No.”


Natasha’s Maternity Story

Natasha’s delivery didn’t go as planned, but thanks to the staff at West Suburban, her story has a happy ending.


Share Your Story

Your story can help others who may be going through a similar situation.


Staff Story: Carley Kirsch, PT

As an acute-care physical therapist at West Suburban Medical Center, Carley Kirsch is grateful for her opportunity to help patients overcome injuries.



Dr. David Anthony ER

Staff Story: David Anthony, MD

Dr. Anthony tailors his patient approach based on the individual. “Different approaches work for different people.” says the Canadian born father of two. “However, everyone deserves to be approached from a place of respect and understanding.”


Staff Story: Stephanie Morse, OT

Stephanie Morse drove all the way from Chicago to Kentucky with one goal: to help people live a better life.




Staff Story: Rachel Pearson, PT

Rachel Pearson, an outpatient physical therapist at West Suburban, placed 8th in her age group in the World Triathlon in Chicago.



Staff Story: Nina Robins, OT

Diabetic Patients Inspire a Therapists’ Quest. Read Nina’s story here.