Emergency Services

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Emergency Services

A Comprehensive Program

Open 24 hours, seven days a week, the Emergency Department provides emergency care to individuals of all ages, from newborns to the elderly, serving about 50,000 individuals annually. The West Suburban Medical Center Emergency Department offers advanced technology to assist in diagnosing patients, monitoring their progress and providing treatment.

Emergency Services for Every Need

Because there are many different types of medical emergencies, our Emergency Department has been designed for individual needs, assuring that all patients get the care they require as promptly as possible. Our expertise covers, but is not limited to:

  • Adult Care
  • Asthma
  • Behavioral Health
  • Chest Pain/Cardiac Care
  • Diabetes
  • High Blood Pressure
  • Obstetrics and Gynecological Care
  • Occupational Medicine
  • Orthopedic Care
  • Pediatric Care

Experienced and Compassionate Professionals

The Emergency Department is staffed by caring experts – physicians and nurses who specialize in Emergency Medicine and are skilled in treating patients with a wide range of conditions. The Emergency Department physicians are board certified in Emergency Medicine and the nurses are specially trained in Advanced Cardiac Life Support and Pediatric Advanced Life Support.

The comprehensive Emergency Department offers round-the-clock support services, including laboratory and radiology.The medical team provides critical care services and is well-equipped to handle non-emergencies requiring a doctor’s attention such as problems ranging from the common cold and fever, to sprains, cuts and bruises.

Emergency services include:

  • 24-hour emergency medical care
  • Emergency Medicine Doctors, Board-certified
  • Nurses certified in Advanced Life Support and pediatric emergency nursing
  • Multilingual staff/translation services and TDY
  • 24-hour Anesthesia Services

Ready to Serve Our Community’s Children

Designated as an Emergency Department Approved for Pediatrics (EDAP) by the State of Illinois, the West Suburban Medical Center Emergency Department provides advanced emergency care to the youngest patients.

Chicagoland's First Senior Emergency Department

Home to the first Senior Emergency Department in the Chicago area, West Suburban Medical Center's Emergency Department is designed to offer focused, compassionate emergency care for seniors.
  • Dedicated geriatric social worker
  • Team of doctors, nurses and other professionals specially trained in the health needs of seniors
  • An atmosphere designed for the comfort and safety of older patients, including private rooms, pressure-relieving mattresses, hearing amplifiers, and visual aids

What to Expect

Patients are treated according to the level of urgency. Critical patients are always given top priority. If a bed is available, the patient will be escorted to the treatment area. Those with less severe ailments may have to wait in the waiting area until a room becomes available. Patients may be asked to speak with a triage nurse.

Getting a medical screening is a patient’s legal right. We strongly encourage all patients to wait to be evaluated and treated by a doctor. The exam may save a life and/or prevent an undiagnosed condition from becoming worse.

Treatment and Tests

Be assured that the ED staff members are making every effort to provide high-quality care in a timely manner. Once a patient enters the treatment area, the medical team may order tests. Blood work, X-rays, EKGs, CT Scans and other tests take time to perform and evaluate. Depending on the number of patients who need the same evaluation, final test results may take an hour or more.The ED staff will keep you and your loved ones informed to the best of their ability.

We respect your privacy and will do everything we can to make you feel comfortable.


Because we respect patient privacy and confidentiality, we may ask family members and visitors of adult patients to wait in the waiting room. We also ask that patients respect the privacy of other patients. We may limit visitors.

Going Home

After a patient has been diagnosed and treated, the nursing staff will provide you with doctor’s instructions regarding medications, home care, wound care and follow-up. Please feel free to ask questions.